Frequently Asked Questions
Our goal is to have every order made and shipped within 24 hours. We have multiple shipping options Available including 2-day and overnight express options
We always offer FREE shipping option as well as upgraded shipping options.
Yes the are waterproof and we offer a 1 year warranty on our products.
Yes we absolutely can help you out. We can print and cut just about anything and any size. Please send us an email. You will not be sorry.
We accept PDF, PNG, JPG, SVG, TIF, GIF, BMP, AI, PSD files.
We will print any file you give us and try to fix the quality as best as possible. We recommend the file to be a vector PDF or image of 300 DPI in the size of your printing.
If you are freaking out don’t worry. Please contact and we will help you out.
What forms of payment do you take?
We accept Major Credit cards such as Visa and Mastercard. We also Accept PayPal and Stripe.
My payment method won’t go through.
Send us an email and we will take care of you.
Can I send a purchase order?
Yes, we do accept purchase orders for business accounts. Send us an email to get approved.
How Fast do you ship?
We stive to have a hour turnaround time but this varies based off each order. If you requested design proof we will not ship until you approve. If you did not request a design proof, we will process your order within 24 hours.
Do you Provide Tracking information?
Once Shipped, you will receive an email with your tracking information.
What carriers do you ship with?
We ship with USPS, FedEx, UPS.
How much is Shipping?
We offer Free Shipping with any order over 15$. Why you may ask? Our products are customized just for you so
it takes a lot of labor to format even one order. The requires us to have a minium order amount.
We also offer expedited shipping options such as 2day and overnight as well as local pick up in Arizona.
Do you Dropship?
Please email us. Depends on your requirements.
My Package is taking longer than expected or it is lost.
Carriers have had it rough these past couple years so please bear with them. Tracking can sometimes be a little crazy and even not have any scans and then just deliver. IF you see it’s been taking longer than normal, please contact us so we can help.
Stickers and Labels
What’s the difference between stickers and labels?
Stickers are individually cut and labels will stay on sheets.
What is the recommended Size for stickers and labels?
We recommend a minium size of 1.5” to 2” if any text is involved. The most popular size we make is 3” inch.
What Type of Materials do you offer?
We offer White Vinyl, Matte White, Holographic, Clear, Heavy Duty, Reflective, Prismatic, Glitter, and Glow in the Dark Printable Vinyl.
Are they waterproof?
Both stickers and labels are waterproof.
Are the UV Resistant?
Both stickers and labels UV Resistant.
Will they stick to cups?
Yes, they will stick to cups and tumblers and glass.
Are they Dishwasher Safe?
Yes, they are!
How Sticky are they?
Very Sticky. If they don’t stick the surface, you applied them on is either dirty or oily.
Do you offer Quantity Discounts?
Yes, we off discounts from qty 100 to 5000 and more!
What file types do we accept?
We prefer PDF and EPS as they print the best and offer layers for each color. We also accept JPG, SVG, TIF, GIF, BMP, AI, PSD.
Low Resolution Files.
We use the best of the best printers and cutters. With this said they can only print as good as the file given to us. If your file is low resolution, it may print a little blurry. Jpeg and PNG files if not of high resolution can lose quality if shrunken down too much or blown up.
White ink on Clear Vinyl
We can print white on clear vinyl but we will require your file to be in a vector format such as pdf, eps of AI with layers. You will need to have a layer that is just white. If you want color on clear labels not to look transparent you will need to make a layer underneath white and then your design on top. Example below.
For best results and faster turnaround times it would be helpful to create the cutline the way you want it. We can create the cutline ourselves but this will give you the option to have more or less bleed. Or more or less border around your design. Example of cutlines below
What Apps do you recommend to create files?
The best options are Adobe Illustrator or Corel Draw. But if you are using your phone there are tons of great apps to make logos and designs. Pixel Cut is a great one and you can make a cutline in the app on your phone!
Do you do full design work if I have an idea?
We do not do full design work at the moment but we can make small tweaks if need to improve print quality. If major changes are needed, we will contact you via email to update the file. Jpeg and Png files are not easily editable if there is text involved.
What is the difference between RGB and CMYK?
RGB is Red, Blue, Green and is mainly meant for screen viewing. RGB will appear brighter and more vivid while CMYK is Vyan, Magenta, Yellow and Black and will print the most accurate colors.
I want part of the sticker to be holographic or clear and the other part not to have the effect.
You can achieve this by making a layer that is name White layer to eliminate the material effect underneath your design. Example below of two of the same files but one with white and one without.
Do I have to make an account?
No you do not have to make one. We don’t blame you we have all been there. The benefit of opening an account is the ability to reorder easily with your designs so you do not have to redo all the custom information.
How do I make an account?
You will have the option to create an account on your first order at checkout.
I forgot my Password?
It’s probably your pets name following 12345 but just in case you can reset it easily.
What if I am not happy with my order?
If you have any issues send us an email at firstname.lastname@example.org and we will work with you.
Are these stickers or labels returnable?
We are sorry but custom products are not returnable. We will work with you though if you’re not happy.
- Email: Info@VulgrCo.com
- Address: VulgrCo 11081 N Solar Canyon Way Surprise AZ 85379 United States
- Social Media: Instagram and Facebook
- Hours or Operation: Monday-Friday (5am-4pm)